Communication Style Case Study Essay Example for Free

Communication Style Case Study Essay Communication style can vary among individuals. Common communication types include assertive, passive, and aggressive. Assertive individuals communicate confidently and speak up for themselves. Aggressive individuals communicate with verbal attacks; they speak their feelings without regard to others, often in a condescending manner riddled with superiority tones. Passive individuals communicate out of fear of displeasing others; they avoid conflict often denying their own feelings or needs (Hansten, 2009). This paper will be discussing three case studies and a scenario from my own personal experience. In the first case study Rashad was passive and Robin was aggressive. Rashad an aide and Robin a RN attended a team meeting. Rashad spoke about role clarification during the meeting stating that he thought it was part of his role to anticipate some of the needs of the patients. Robin was aggressive with her tone toward Rashad and disregarded his feelings and undermined his ability to do his job. Robin stated that he was only an aide and that he should only do what he is told. Rashad then planned on being passive-aggressive toward Robin in the future by not  doing his job on his own, and only doing the things he was told to do. Robin’s condescending manner when speaking to Rashad did not take into account his feelings and she spoke with a sense of superiority. Rashad, fearing losing his job if he defended against her assault, was passive and quiet while devising a plan to make her pay for the way she treated him. This type of communication between Robin and Rashad is toxic and will lead to vengefulness and hostility among coworkers. Robin could have been assertive and clarified the role of RN and aide and the expectations of both parties. Rashad could have been assertive by being confident enough to stand up for his rights and expressing his feelings about how Robin treated him. The second case study a school nurse named Pamela was passive or non-assertive when dealing with a volunteer Brigite who had administered some vision and hearing tests. Pamela noticed that the previous screens results and the results from the tests that Brigite administered differed. Pamela was concerned that they were not accurate. Instead of communicating to Brigite, and possible educating Brigite on proper technique for administering  the tests, Pamela decided to redo all of the tests herself. This passive type of communication lead to a lot more work for Pamela and denied Brigite the opportunity to learn. If Pamela had communicated assertively with Brigite they could have retested the students together; with Brigite learning proper technique and building a trusting relationship between Brigite and Pamela. When dealing with delegated tasks, being assertive about how to do the task with clear expectations can build a trusting relationship among staff. Failure to be assertive leads to one party feeling like they. COMMUNICATION STYLE CASE STUDY 3 need to do all the work; this can lead to overtime, burn out, and decreased job satisfaction. The party who was denied the opportunity to learn because of the fear of the delegatee may feel underappreciated or not a part of the team. Feeling that you have to do it all for it to get done correctly can lead to multiple people being dissatisfied with their job. In case study three, Rosa is a surgical center manager and Mabel is a surgical technician. Mabel was aggressive to Rosa with regards to her job description by stating that her grandparent was the chairman on the board  and that she would have Rosa’s head on a platter. Rosa was assertive in making sure that Mabel knew that what she was refusing to do was in her job description. Managers need to be assertive and treat everyone fairly regardless of who they know or are related to. Not being assertive with Mabel could have lead to hard feelings among other coworkers. Mabel’s aggressive behavior was threatening to Rosa; not only to Rosa’s authority but for her job in general. Mabel may feel entitled due to her grandparent’s role on the board, or she may just be a lazy employee, but  whatever her motivation she has created a difficult situation for her manager. Rosa needs to continue to have the confidence to remain assertive in order to maintain the respect she needs to do her managerial duties effectively. If Rosa becomes passive and lets Mabel manipulate her, she will lose the respect of the employees she manages. In my own personal scenario I was dealing with an aggressive family member whose mother was very ill and the prognosis was poor. I had to remain assertive and not let my feelings of anger get the best of me. This family member had been caring for her mother at home for about a year. When her mother was brought to the hospital she was emaciated, weighing only 70 pounds, she had 17 pressure sores, aspiration pneumonia, and was contracted into the fetal position. The patient flinched every time her daughter came near. Although Adult Protective Services had been notified, the daughter (family member in question) was allowed to stay with the patient. Any time a staff member would try to do any care for her mother the daughter would aggressively try to tell us how to do our jobs, and made accusations that we were the ones who created the sores. She often sabotaged  dressing changes but inserting herself into the process often contaminating the area. Despite her aggression the staff remained assertive that we were trained to do our jobs, and that we were following policy. I was the patient’s nurse on the day that she was rapidly declining after her lung collapsed and she was actively having a heart attack. The patient’s daughter became very aggressive with me and I had to be very assertive. The daughter wanted the patient deep suctioned; she was sure that would fix her. I had to continue to be assertive and explain that suctioning would  not help in this case but could make her mother worse. I involved respiratory therapy and the doctor; we had a COMMUNICATION STYLE CASE STUDY 4 meeting before meeting with the patient’s daughter to explain the severity of the situation. We were able to medicate the patient and the patient calmed down with her breathing. At this point the daughter accepted what the situation was and thanked me for helping her mother. I saw an opportunity to sit down beside the daughter and discuss realistic expectations and set some boundaries. By remaining confident and assertive and involving the team to join. I gained the daughters trust, therefore decreasing her aggressive behavior. If I had been passive or avoidant the patient would have suffered. If I had gotten defensive and aggressive the patient would have suffered. By having good communication skills the situation was diffused and all parties came to an agreement. If I could do it over again I would have set boundaries earlier. I felt that the daughter was aggressive due to her stage in the grieving process or due to her guilt of her mother deteriorating while in her care. I was assertive when the patient’s daughter  became aggressive toward me, but I was also avoidant of conflict by â€Å"choosing my battles. † Among the communication types assertive communication is the most productive. Passive or aggressive behavior can lead to difficulty managing others, hurt feelings, and stress. To effectively communicate in the healthcare setting, assertive communication is key for dealing with colleagues, patients, and their families. Reference Hansten, R. (2009). Clinical Delegation Skills: a handbook for professional practice. Retrieved from the University of Phoenix eBook collection database.

Drama Essay English 102 Essay Example for Free

Drama Essay English 102 Essay In A Dolls House by Henrik Ibsen Nora (protagonist), lives a lifestyle that complies with the social standards of a typical wife during the late nineteenth century. She follows a patriarchal lifestyle in which her husband, Torvald Helmer (antagonist) is dominant. Furthermore, she doesnt see that her marriage to Mr. Helmer is an illusion. Tarvold belittles and disempowers her throughout the play. However, at the end of the play she is no longer blind and sees that Mr. Helmer only cares for himself. Ibsen provides a clear example of Noras disempowerment in her lifestyle as a woman during the late 19th century. In 1879 women were not allowed to sign a contract for a loan without a male cosigner. Mrs. Helmer needed to take out a loan to pay for Tarvolds trip to Italy due to is illness at the time. Nora didnt want her father to know about the loan because he was on his death bed (840). She didnt want Mr. Helmer to know about the loan, because he wouldnt take the money, he didnt want to be in debt to a woman. Therefore she took the contract and forged her dieing fathers signature Another example of Noras disempowerment that Ibsen provides the audience with is Noras marriage to Torvald. First, he constantly belittles her by calling her pet names of insignificant animals such as squirrel or songbird (823). Another example is Mr. Helmer not allowing Mrs. Helmer to eat macaroons, which he claims are bad for her teeth. In Tkatchev 2 addition, when he suspects her of eating a macaroon he treats her as if she was a child (825). An example of Tarvolds feeding off of Noras helplessness is when she practices the Tarantella but she acts as if she doesnt know what she is doing and desperately asks Tarvold to teach her. However in reality she was stalling him from checking his mailbox in which lies the letter from Krogstad stating the details of Noras forgery (859-860).. Although Nora is constantly disempowered and belittled by Tarvold, she is very submissive to Tarvold and believes that her marriage is a success. Although Nora is constantly disempowered and belittled by Tarvold, she is very submissive to Tarvold and believes that her marriage is a success. Although Nora is blind, because she doesnt see that her marriage to Torvald is an illusion. At the end of the play Nora finds out what kind of person Mr. Helmer really is. After Torvald opens and reads the first letter from Krogstad he is astonished and the first words that came out of Noras mouth after Tarvold flings open the door I wont let you save me (870). She is expecting for him to defend her because she committed a crime. However, it is the opposite he belligerently insults her and continually carries on about himself and his reputation. In addition, even when she implies suicide When Im gone from the world youll be free (871), Tarvold implies if it was beneficial to him, he would let her do it; however, it doesnt so she shouldnt. After Tavold reads the second letter he quickly forgives Nora because the letter states that Krogstad will disregard the fraud and he will not file any charges. The second letter was written thanks to Mrs. Linde, who suggested that he still keep the letter stating the forgery and write a letter stating that he will disregard the forgery. The reason that she wanted the first letter to Tkatchev 3 reach Mr. Helmer is because she wanted the truth to be known. However its too late because Nora finally opened her eyes. After seeing Torvalds reaction the blind, submissive, powerless, Nora understood that Mr. Helmer only cares about himself. Therefore, she opened her eyes and changed to the complete opposite of the Nora that the audience met in the beginning of the play. Nora went from being submissive to unyielding. Instead of keeping to herself she began to voice her opinion. For example For eight whole years longer in fact since we first met, we have never talked seriously to each other about a single serious thing. (873) Not only does Nora finally see what her marriage is really about, she also decided to leave Torvald forever. Clearly showing power and independence Tarvold begs her to stay and use the children as an excuse. However Nora responds by stating that the maid knows the house and the children better then she ever did. After reading this play I believe that the second translation (A Dolls House) is better then the first (A Dolls House). Because, the first translation means singular, in reference to Nora. However, the second translation means plural in reference to both Nora and Tarvold. In my opinion both Nora and Tarvold are both, being dolls, victims of society and social standards. They followed a patriarchal rule within their family, which met with the social norms during that time period. Where Tarvold is the dominant, bread winner, husband and Nora is the submissive, entertainment, wife. If their social standard of society during that era, are now looked upon as immoral and wrong, does that mean that the people of the next era will look at our social standards of society and social norms and as immoral and wrong?

RIM Project Management Challenges

RIM Project Management Challenges HIRAL GOPIYANI 1. What were some of the challenges that RIM faced to protect its intellectual property, and how did RIM handle those challenges? The rising of RIM as the producer of the worlds main image of remote email gadget uncovers much about the arrangement of social conditions in which the organization and innovation created. RIM was one of the main organizations in the multi-billion dollar versatile email   company.In view of RIMs driving business sector position, the industrys development will probably keep on fueling the interest for BlackBerrys on a comparing scale. Moreover, RIM adopted an extraordinary strategy in advertising the BlackBerry. There are numerous challenges RIM confronted to secure its Intellectual Property and also how those difficulties were taken care of. One such case is RIM versus Glenayre Technologies, Inc. This claim, a reaction to a prior suit delivered by Glenayre, demanded that Glenayre outrightly imitated BlackBerry innovation and advertising. Later in 2001, Glenayres underlying 1999 patent suit against RIM was rejected. In mid 2002 RIM and Glenayre consented to drop their outstanding claims and cooperate to build up a remote email gadget that would consolidate Glenayres informing programming. Amid this same time, RIM likewise acquired a U.S. patent called the BlackBerry Single Mailbox Integration patent, which secured innovation that gave clients the capacity to have a solitary email address on both remote and desktop frameworks. In 2002 RIM endured so obliterating a legitimate annihilation that it was requested to pay NTPs lawful bills. An interests court generally maintained the judgment against the organization this year. At same time, BlackBerry clients soared into the millions-yet every step of the way, as opposed to permit the licenses, RIM opposed; and, as it has opposed, the bills was mounted 2. What were some of the industry factors that influenced RIM? Individuals need increasingly savvy highlights in their telephones , however they likewise need it to be an okay telephone with better than average battery life and they especially need their essential applications to fill in as easily as could reasonably be expected. Whats more, obviously, the IT division needs to realize that the security components are in place and they can deal with their organizations viably. In the same way as other innovation items, cell phones need to interoperate with different advances. Many years, the Blackberry was in market in business areas in United States where most of them used blackberry and was their loyal customers. With the invocations of new technologies, Apple iPhones have a trouble some competition to Blackberry along with other android devices. This things were immensely impacted the blackberry organization. At the same time when apple began to gain customers, Blackberry started losing their customers. With new smartphones in market with same technology came in market with more user-friendliness, it impacted RIM. 3. Apply as many TCOs as you can to the RIM. BlackBerry was an outstanding cell phones supplier for business and government in those days. Information encryption of Blackberry is the fundamental reason RIM having those huge markets. BlackBerry additionally gave defensive administration to clients if there should be an occurrence of losing gadgets. BlackBerry phones were considered as securing progression in those days. In beginning of its history, BlackBerry acquired another rush of utilizing cell phones. BlackBerry was one of the suppliers of email and messaging administrations. BlackBerry console was an advancement of innovation. Before the invocation of iPhones iPhones, BlackBerry was the most needed gadget. It turned into a standard telephone for business firms and governments. References: Teska K. (2006, March). The Story Behind the BlackBerry Case. Range Blackberry Research. (n.d.). Retrieved from www.cnet.com: http://www.cnet.com/news/rim-records-employee-calls-to-protect-ip/

Computer Animator :: essays research papers

Computer Animators   Ã‚  Ã‚  Ã‚  Ã‚  Animation as an art form has been around for almost one hundred years. From the earliest days of hand drawn cels, individual pictures strung together, to the complex rendering of 3-D virtual worlds, animation packs peoples' lives. Do you wonder how the computer-animated movies are made or want to become a computer animator? Computer Animation is a fast growing field. There are many different areas to of animation, computer animation is what this paper is about, history of animation and how it came to be and how to get there and what computer animators do for their job is what is in this paper. Animation was first developed in 1906 by Stuart Blackton, a young English-born adventurer. His first short film, â€Å"Humorous Phases of Funny Faces†, was a sensation with audiences. Blackton’s illusion was created by a very simple method, comical faces were drawn on a blackboard, then erased. The camera was stopped after each face was photographed. The 'stop-motion' provided a startling effect as the facial expressions changed before the audience's eyes. A major breakthrough for animation came in 1915, when J. R. Bray was granted patents for his use of glassine paper. Bray created a two-dimensional look with his animation by drawing on a clear plastic sheet and then placing it over a pre-drawn background. Max Fleischer's rotoscope consisted of a drawing board, fitted with a piece of frosted glass, and a motion picture projector mounted underneath which magnified a single frame of motion picture film onto the glass. When the figure on one frame had been traced onto translucent paper, a crank advanced the film to the next frame. People who choose a career path as a professional animator work in a challenging, fast-paced, and rewarding field. The resurgence in popularity of animation has re-opened countless opportunities for highly creative individuals, with computer skills. The latest need for computer animators is created by the expansion of the World Wide Web. Businesses of all types are hiring web developers to design web pages to promote their products and services to prospective customers who are accessing the Internet. Web developers and animators, use animated gifs, an image that appears to be alive, to display their talents in the hope of crossing the bridge to a full time position in animation. The better the gif the brighter the future! This is a highly competitive career choice and individuals most often find themselves starting out at the bottom.

Earthquake Engineering :: Earthquakes Earth Geology Essays

Earthquake Engineering Earthquakes are vibrations felt at the surface of the earth which are caused by disturbances of the energy in the earth's interior. These vibrations are known as seismic waves. (Skinner Robinson McVerry 1) There are different type sof seisimc waves such as Primary (P) waves, whcih travel the fastest, Secondary (S) waves which cause the earth to vibrate vertically, Surface (L) waves. P and S waves are "affected by changes in the density and the rigidity of the materials through which they pass." (Columbia Encyclopedia) Earthquakes vary in their intensity and duration. Often times they are strong enough to cause massive destriction. Tall buildings often suffer as a result of these natural disasters. In recent years this has become a larger and larger threat with both the number of large buildings, and their number of occupants increasing. In an effort to try to minimize the damage caused by earthquakes many some engineers focus primarily on designing and constructing ea rthquake resistant buildings. Earthquake engineers have gathered much of their information from analyzing past earthquakes, and learning which buildings can and can't withstand the tremors. The goals of these engineers is to design buildings that can withstand moderate earthquakes and obtain minimal damage, and that the buildings will not collapse lowering the probability of human deaths. Authorities have attempted to implement codes or regulations, but that has proved to be very difficult tasks becasue there are many variables that effect the dynamic response of buildings. One way to try to avoid disaster is to evaluate seismic risk is to look at a buildings hazards, exposure, vulnerability, and location. Hazards are, for example, landslides ad soil type. Exposure is a building's occupancy and function. Vulnerability is the expected performance of a building's system, and location is how often earthquakes occur in the area. (Lagorio) Some other things that have become evident are that geometric simplicity and symmetry are key to constructing an earthquake resistant building. Simplicity often leads to symmetry, and in turn symmetry tends to decrease the likelihood of a concentration of mass. This idea of lighter buildings being safer can be explained mathematically using the formula F=MA. To understand how this formula works it is pertinent to recognize that earthquakes alone do not cause damage because all they provide is an acceleration.

Women Online :: Internet Feminist Technology Essays

Women Online Is it better to be a woman online or a man online? Which sex is more respected? Do women have better conversations then men or is it the other way around? Can women participate in a debate with men and still be heard? Are women being treated equally online in comparison to their male counterparts? These are some of the questions that are asked in the articles of Dale Spender and Laura Miller. Dale Spenders article entitled Gender-Bending, and Laura Millers article entitled Women and Children First: Gender and the Settling of the Electronic Frontier. In which the two female authors give their opinions about the good side and bad side of being a woman online. In Dale Spenders article she describes how womens behaviors alter depending on if they are talking to a man or a woman. Their behaviors alter by the terms and tones they use to their posture/demeanor and weather or not eye contact is made. Spender observed such behavior in a study she preformed. When a man entered a conversation uninvited women would automatically give him the floor, as was to be expected. But what wasnt expected was that women would change the way they were sitting and they would look up to him rather then down. In another experiment a baby was handed to a group of women with its sex unidentified. When the sex was identified as a female the baby was held closely and tightly. The females heads were bent down and they spoke quietly and soothingly to the baby. When the women where told that a mistake was made that the baby was in fact a boy the behavior altered. At some points the baby was almost dropped when the women changed the way the baby was being held. The baby was held further away and was bounced up and down. The womens tone changed from soothing to loud and robust. The child was also raised to eye-level when talked to. Even in the case of babies Spender believes that all of our words, actions, and body language are gender-loaded(71). She believes that only when we know the sex of who we are talking to can we actually conduct a conversation. Due to these studies and experiments Spender came to the conclusion that the only way to gain respect is to be a man. Not only when we are young but in writing and conversation.

Literature Review on Insurance Management System Essay

ABSTRACT Insurance system automates the management of insurance activities, which involves Defining Policies, Schemes, Policy Specifications, Policy Terms and Conditions, Policies registrations by the customers, Facilitates the Premiums Flexi-Pay modes, Policy Bonus in Flexible periods. The Agents are involved in the process of the Customer Policy registration and the Commissions are based on the targets achieved by the Agents. Insurance System also maintains the database of the Branch Managers who deals with the Agents which in turn deals with the Customers. Before developing this application all activities done manually, then all the activities take more time and also take more manpower. Commission, interests, dues calculate manually, based on this manual problem sometimes calculate the wrong All related information passed one branch to another branch through courier. Sometimes miss the important documents. So these problems overcome when we will develop the system. This system is very helpful to automation of entire Insurance system and also reduces the time and manpower. 1. CHAPTER ONE 1.1 INTRODUCTION Insurance is the most commonly mechanism of managing risk. The term risk is defined as the possibility that positive expectations of a goal oriented system will not be fulfilled. Risk is generally classified into two broad categories: -Speculative Risks which may bring in speculative losses or sometimes speculative profits as well. -Pure risks which are fortuitous in nature and will potentially bring in only losses. Insurance covers only pure risk with an element of uncertainty about their occurring, effective insurance management system aims at optimisation of cover for economical cost and also ensuring availability of protection when it is most needed. An insurance transaction has always been viewed purely in financial terms i.e. the company paying a consideration called premium and in return receiving a promise to be compensated monetarily, for the losses suffered due to operation of insured perils. However, the concept of insurance management system is much wider in scope than th e mere financial implications of costs and benefits of an insurance transaction. Background of the study Insurance Market consists of the buyers of insurance and the sellers together with the intermediaries (agents) who bring the two together. In addition there are also the regulators, representative bodies or organizations, consultants and technical advisers which are part and parcel of the market. The Buyers Anyone who has valid insurable interest i.e., legally recognized relationship with property or pecuniary interest, can insurer their interest. The relationship may arise through ownership, part-ownership or responsibility for goods, or liability to pay damages or certain benefits. In Nigeria the buyers of insurance can be segmented as follows: †¢Individuals and families †¢Governments (federal, state, local) and their agencies †¢Parastatals †¢Multinationals †¢Conglomerates †¢Manufacturing industrial concerns †¢Small and medium scale industries †¢Banking industry †¢Health institutions †¢Tourist and hospitality industries, hotels †¢Transport industry †¢Other corporate bodies †¢Educational institutions †¢Oil and energy industry For marketing purposes the buyers can further be segmented to suit the strategy of the insurer, or the insurance agent. The Sellers The sellers or suppliers of insurance are the insurance companies and the reinsurance companies. At present there are about 118 registered insurance companies and 5 registered reinsurance companies. Most of the insurance companies are incorporated pursuant to Companies and Allied Matters Act 1990. About 106 of them are private limited liability companies while the rest are public companies. About sixty companies underwrite life assurance business with five operating as specialist life offices. The reinsurers provide technical security and capacity for the insurance companies and do not supply insurance directly to the consumers. The Intermediaries (Agents) The intermediaries are mainly insurance brokers and insurance agents. There are 350 registered insurance brokers and about 15,000 insurance agents. The different types of agents have been described earlier in chapter eleven. Nigerian insurance market has been described as brokers market because presently brokers control over 90 per cent of the premium income, leaving less than 10 per cent for insurance agents, and even direct marketing channel by insurers. However, insurance agents dominate the individual life insurance market. The banking industry has become a formidable channel for distributing insurance services not necessarily as intermediaries, but by facilitating a form of direct marketing by insurers. Participation by banks has also thus made mass merchandizing of those insurance products possible. To enrich some of the financial products banks offer certain insurance protection as additional benefits. For example an investor is promised three  or four times the capital amount invested in case of death, payment of benefits in the event of accident, payment of children’s school fees, and insurance cover for goods bought on credit. To meet such obligations, they apply part of the interest due to the investors to purchase insurance on their behalf from insurance companies. This is however different from universal banking which implied direct involvement in insurance broking and underwriting. STATEMENT OF THE PROBLEM Since risk as formed an integral part of our world today, the need arise for insurance in other to combat such risk in our society. 4 major problems arises when trying to create a system to manage such risk, they are risk identification, evaluation, control and financing. The multi disciplinary nature of risk management requires input from all the arrears of the organization. Therefore, the task of identifying and evaluating risks is a problem. Risk control including avoidance and reduction clearly falls within the ambit of corporate safety policy. Protection of property and personnel through effective risk control measures, assumes great significance, particularly in the light of the opportunity costs due to occurrence of a risk (i.e. accident). Risk financing has developed into an important technique of effective risk management, where by costs and benefits of various alternatives are analyzed before arriving at the final decision on what type of insurance to be used. The existing system is the manual system. The manual system is prone to error. It is time consuming. It is very difficult for a person to produce the report. There are chances for changing the scheme report and do malpractice. This system involves a lot of manual entries with the applications to perform the desired task. Usage of papers in the payment process leads to less efficiency, less accuracy and less productivity. †¢Increasing expenditure for papers shuffling and storage. †¢Increasing labours and hence errors. †¢Less control of Amounts. †¢Time delay between the payment and its receipt. †¢Persons who are present in different part of the world cannot transact efficiently. 1.2 SIGNIFICANCE OF THE SYSTEM This system is an online micro insurance Analysis and information management system that provides easy access of information regarding the people and resources of insurance. This site is not a static site but with wonderful dynamic facilities like search tools for insurance awareness articles, guidelines, illustrations through images for visitors. This site also provides several dynamic features. The developed system should allow admin users to register insured persons with their name, date of birth, residence address, medical history and also policy details. After registering all the insured persons, website should provide management facilities like delete unwanted persons’ data. And also should provide awareness to the visitors about micro insurance through articles. Objectives of the system The system would be able to perform two main objectives which are:Functional and qualitative objectives. The functional objectives of the system are; 1.Enable users to select what kind of risks is to be insured 2.Cost of such insurance 3.Registration of customers 4.Show the benefits of using such type of cover 5.Explain what insurance policy in general is available. The qualitative objective of the system is mainly to define the corporate insurance philosophy, firsthand knowledge of the risk involved 2. CHAPTER TWO 2.1 2.2PROPOSED SOLUTION PROPOSED SYSTEM The proposed system is designed to eliminate the drawbacks of the existing system. It is designed by keeping to eliminate the drawbacks of the present system in order to provide a permanent solution to the problems. The primary aim of the new system is to speedup transactions. The report is prepared for the schemes and implemented by the concerned officials. Since the advent of Online Insurance services in the Middle Ages Policy Agents and  policy Holder have used paper-based instrument to move money between Insurance transactions. It comes as no surprise to one that when everything is being converted to computerize. Already the business has to global with the coming of Internet. Now, no more the individual aims at the local market is also just a click of button away. Dozens of companies are in the race to convince auction and bidding that a pot of Policy’s awaits those who conduct their business on the Internet. In this fast race of business and moneymaking, no country, no company and no individual want to fall back. Everyone wants to lead the group. Hence, everyone is trying to make the best use of Internet. The insurance company provides Group Polices to employees of various small and medium sized companies that registered with it. A group policy is one, which an employer provides to its employees. An agent is responsible for getting the client companies establishing a relation with the insurance company. According to hisher need, the policyholder can choose from various products available. The insurance company needs to keep track of details of its target companies, agents, policyholders, their premium payments and the various products that are available with it. Hence it is under tremendous pressure maintaining their day-to-day activities, which is currently being done manually. Entire records have to be updated timely; even a slight mistake could complicate things. It is very difficult to handle bulk data since human memory is weaker than electronic counter part. It is time consuming to summarize these details to produce the reports. Hence there is need for an automated system, which can efficiently manage the company’s records, provides instant access and one that improves the productivity. As a result of this automated system, the activities of the company are performed with in the stipulated time and the reliable and efficient service is ensured to its users. The part of the proposed system contain the following 1)Agent Registration form: New Agent gives their information like, Name, password, Ac no, bank, working details, age, sex, address, e-mail id. 2)Policy Holder Registration form: New Policy Holder gives their information like, Name, password, Ac no, bank, Organization, Occupation, age, sex, address, e-mail id. 3)Admin form: Admin have provision to view all Agent, Policy, and Policy Holder information. First Admin enter their name and Id then only they can access. And also admin have the provision to view, Modify, Delete and insert the Policy, Policy Holder, and Agent. 4)Agent Form: This module is used for agent to view all details about their policy holder/clients and also view their own personal details. 5)Policy Holder Form: This module is used to Policy Holders. They can view their own personal details when login into the Policy Holder module. Fig 2.2.3 dataflow in the system 2.3 ADVANTAGES OF USING THE SYSTEM †¢Mortgage Redemption- The system act as an effective tool to cover mortgages and loans taken by the policy holders so that in case of any unforeseen event, the burden of repayment does not fall on the bereaved family. †¢Risk cover -life is full of uncertainties; in this scenario the use of the system ensures that one enjoys a good quality of life against any unforeseen event. †¢Planning for life stage needs-life insurance provides financial support in the event of untimely death but also acts as a long term investment. You can meet your goals, be it your children’s education, their marriage, building your dream home or planning a relaxed retired life, according to your life stage and risk appetite. Traditional insurance policies i.e. traditional endowment plans, offer in-built guarantees and defined maturity benefits through variety of product options such as money back, guaranteed cash values. †¢Protection against rising health expenses-with the system available, customers can choose from a wide range of plans that would offer the benefits of protection against critical diseases and hospitalization expenses. This benefits has assumed critical importance given the increasing incidence of lifestyle diseases and escalating medical costs. †¢For safe and profitable long-term investment-it builds a long-term savings instrument, also ensures that the customers have a good savings habit. Insurance is a highly regulated sector, the regulatory body,through various rules and regulations ensures that the safety of the policyholder’s money is the primary responsibility of all stakeholders. †¢Peace of Mind: When consumers buy an insurance policy, they can achieve peace of mind. There is a comfort in knowing there is a certain measure of protection from unforeseen tragedies and losses. †¢Asset Protection: Certain  types of insurance policies are designed to protect assets such as homes, cars, boats and other valuable tangible items. The policies will repair or replace these things if they are lost or destroyed. †¢Physical Protection -Some insurance policies are structured to protect the body. In the event that a person is injured, disabled or otherwise physically harmed, these products will compensate for those damages. †¢Income Protection-There is insurance policies available that will protect the ability to earn a living. If, for some reason, a worker is no longer able to continue with gainful employment, these policies can be structured to replace a majority of lost income. †¢Lifestyle Protection-A certain type of insurance is designed to ensure that the lifestyle to which a family has become accustomed will continue for a certain pe riod if a tragedy occurs and the major wage earner in the household is no longer able to produce an income. 2.4 DISADVANTAGES OF USING THE SYSTEM The system has the following drawbacks. †¢Every member organization has its own data structure †¢Due to lack of centralized data structure, it is very difficult to merge the data to analyze the statistics †¢Difficult to search for a data †¢Possibility of duplicates, etc 2.5 CASE STUDY; NIGERIAN INSURANCE MARKET Insurance Market consists of the buyers of insurance and the sellers together with the intermediaries (agents) who bring the two together. In addition there are also the regulators, representative bodies or organizations, consultants and technical advisers which are part and parcel of the market. In Nigeria the buyers of insurance can be segmented as follows: †¢Individuals and families †¢Governments (federal, state, local) and their agencies †¢Multinationals †¢Conglomerates †¢Manufacturing industrial concerns †¢Small and medium scale industries †¢Banking industry †¢Health institutions †¢Tourist and hospitality industries, hotels †¢Transport industry †¢Other corporate bodies †¢Educational institutions †¢Oil and energy industry The sellers or suppliers of insurance are the insurance companies and the reinsurance companies. At present there are about 118 registered insurance companies and 5 registered reinsurance companies. Most of the insurance companies are incorporated pursuant to Companies and Allied Matters Act 1990. About 106 of them are private limited liability companies while the rest are public companies. About sixty companies underwrite life assurance business with five operating as specialist life offices. The reinsurers provide technical security and capacity for the insurance companies and do not supply insurance directly to the consumers. The banking industry has become a formidable channel for distributing insurance services not necessarily as intermediaries, but by facilitating a form of direct marketing by insurers. Participation by banks has also thus made mass merchandizing of those insurance products possible. To enrich some of the financial products banks offer certain insurance protection as additional benefits. For example an investor is promised three or four times the capital amount invested in case of death, payment of benefits in the event of accident, payment of children’s school fees, and insurance cover for goods bought on credit. To meet such obligations, they apply part of the interest due to the investors to purchase insurance on their behalf from insurance companies. This is however different from universal banking which implied direct involvement in insurance broking and underwriting. And most of the activities of insurance between the individuals and such companies are done manually but with the creation of a web based system this could save time in transaction. 3. CHAPTER THREE 3.1 CONCLUSION Effective insurance management lies in balancing the costs and benefits of insurance, through optimizing the coverage at economical cost and further through conscious and careful retention of risks within the world, This is  precisely where the Online Insurance supports and improves many of the core functionality of the insurance organization i.e. insurance project helps in quick easy monitoring of the reports that have been automatically generated as and when the admin and policy agent performs transactions in the system. Using such a system helps the organization in minimizing the time consumed in fulfilling the day-to-day functionality’s and cutting down the expenses incurred on the same. It must also be remembered that insurance is a method of transferring the financial impact of risk and the risk itself. Hence the basic responsibility of the system is to act as a guild in risk management. 3.2 RECOMMENDATION With the internet already in vogue, the government should allow reduce tariffs on web usage in other for easy communication with people who would need such systems. With increased technologies around the world there is need for accessibility to such web based technologies and system. Since the system involves risk management there is need for individuals to have reasons to have their businesses and life insured as this will enable them use such insurance management system. REFERENCES 1.WIKIHOW.COM 2.WIKIPEDIA.COM 3.Seal, R. A. â€Å"Insurance for Libraries: Part I.† Conservation Administration News no. 19 (1984): 8-9. 4.Seal, R. A. â€Å"Insurance for Libraries: Part II.† Conservation Administration News no. 20 (1985): 10-11, 26. 5.EHOW.COM